Front and Back Office patient support services provided at TrinityRCM
Front-End Revenue Cycle
Patient Scheduling and Appointment Management: Our team helps you manage patient appointments, ensuring timely scheduling and reducing no-shows.
Eligibility Verification: We verify patient Insurance coverage, Eligibility, and Benefits, ensuring accurate billing and reducing Claim Denials.
Patient Registration/Patient Demographics: We manage Patient Registration and Demographic data, ensuring Accurate billing and Timely claims submission.
Back-End Revenue Cycle
Credit Balance Review: We manage Credit balance accounts, ensuring timely and accurate refunds.
Patient Statements: We review the outstanding patient balance and upload the patient data for statement processing systems / send to collections if all efforts are met.
Patient Call Support: We have dedicated patient call experts to answer patient queries, explain Lab reports or take patient requests.